Inmate Visitation

Visitation is a privilege offered to all inmates. Visitation rules are available at the front window of the Sheriff’s Office and are also posted here. Visitation is available every day 8:00a.m. through 8:00p.m. and must be set up by the inmate. Visitation is conducted through a video-chat style interface using kiosk in the lobby of the Sheriff’s Office.  The Union County Sheriff’s Office is NOT responsible for any technical difficulties with the kiosk system and visits will not be refunded due to technical errors. Visits may also be conducted remotely by laptop or smart-phone by visiting

https://unioncountyar.citytelecoin.com/

Schedule for lock-down pods (B,D,F pods) and booking:

Saturday

Cell 1 8am – 9am

Cell 2 9am – 10am

Cell 3 10am – 11am

Cell 4 12pm – 1pm

Cell 5 1pm – 2pm

Cell 6 2pm – 3pm

Sunday

Cell 6 8am – 9am

Cell 5 9am – 10am

Cell 4 10am – 11am

Cell 3 12pm-1pm

Cell 3 1pm – 2pm

Cell 1 2pm – 3pm

Schedule for nurses station:

Saturday

Cell 1 1pm – 2pm

Cell 2 2pm – 3pm

Cell 3 3pm – 4pm

Sunday

Cell 3 1pm – 2pm

Cell 3 2pm – 3pm

Cell 1 3pm – 4pm

 

Department of Correction inmates participating in the Act 309 Program will observe all pertinent rules and regulations from the DOC regarding visitation. All visitors for 309’s must be approved by DOC staff according to policy before visiting. Visitation for Act 309 inmates are conducted on Sundays.

Inmate Mail Policy

Starting on March 1, 2012, you will be seeing “Return to sender” on letters you send to inmates in our county jail. Beginning on March 1, our Detention Center inmates will only be allowed to receive postcards from the outside world. This is only for incoming mail and will not apply to legal or outgoing mail. All inmates will still be able to receive legal mail and will be able to mail regular letters to their family and friends.

There are two reasons for implementing this change. First, this will assist detention center staff in the reduction of contraband into the facility, such as tobacco, illegal drugs, and inappropriate photos and drawings. Second, the change will allow detention staff to put their focus on more important issues, such as inmate safety. Under the current mail policy, we have to open approximately 100 letters a day and inspect for contraband before passing mail out to detainees, which is staff intensive. Relieving staff members of the need to check incoming mail for contraband will allow them to attend to other matters, such as inmate medical needs, inmate movements, update inmate records, and so forth.

Several other facilities in the state, such as Garland County in Hot Springs, have instituted a similar policy regarding incoming mail. Their policy changes have met with great success in allowing officers to concentrate on more critical matters in detention center operation and inmate safety. With the number of inmates housed at the Union County jail versus the limited staff, the benefits of this policy change become clear.

We thank you for your patience during this transition in inmate mail policies.

CLARIFICATION

Money Orders may still be mailed to be placed on the inmate’s commissary account. Money orders should continue to be made out in the inmate’s name. However, the envelope should be addressed to the Sheriff’s Office. If the envelope is addressed to the inmate, it will be returned to sender, unopened.